When critical information is being exchanged, for example during a transition in resident care, the importance of communication becomes apparent. They must know and be able to use effective strategies to enhance communication. Team members must be taught to value teamwork and the trusting relationship on which it is based. The most critical teamwork competency is effective communication. The more satisfied the long-term care workforce, the higher quality of care that is delivered to the patients.'Д«ecause improved teamwork and communication is proven to increase resident safety, investing in teamwork training for nursing home staff is important. When these qualities of work are realized, stress is felt as less excessive. According to an article in the Journal of Sociological Research, quote, 'The more who feel they are asked for their input in doing their jobs and are told what they need to know to successfully do their jobs, the more likely staff members will be inclined to help others in doing their jobs as well as receive help from others. Positive, two-way communication promotes teamwork and improves resident safety culture. Slide 3: Effective Teamwork and Communication 1,2

Review solutions to teamwork and communication challenges.

Describe selected teamwork and communication tools.List barriers, tools, and strategies to effective teamwork and communication.Describe why teamwork training and improved communication optimizes resident safety.Describe effective communication and teamwork.The Teamwork and Communication module will discuss how safety teams in nursing homes can understand and practice successful teamwork and effective communication to improve the resident safety culture in their facility.

Slide 1: Module 4: Teamwork and Communication

Teamwork and group dynamics ppt